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Monday, May 13, 2024

Online deliveries skyrocket, competition heats up

Online food delivery drivers have seen increased food delivery orders amid the surge in Covid-19 cases across the country. (Photo by Somchai Poomlard)

Online food delivery has seen at least a 30-40% surge in orders following the fresh pandemic wave compared with the normal period, particularly from strictly controlled provinces, according to the segment’s players.

Meanwhile, industry newcomer Robinhood, brainchild of Siam Commercial Bank (SCB), is seen to be weighing on the market, currently dominated by foreign players, as the platform has no gross profit (GP) or commission fee applied for food vendors, an industry source said.

Chantsuda Thananitayaudom, country marketing head of Grab Thailand, said the food delivery service orders rose over 40% from Dec 31-Jan 3, driven by government policies and…

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