Plans are underway within the Revenue Department to employ online chatbots to provide virtual tax consultation for taxpayers. Director-General Lavaron Sangsnit confided that discussions have commenced with a notable tech entity, Microsoft Corp, concerning the integration of such programmed interactive platforms to offer simplified answers to tax-related queries.
The objective of this manoeuvre, states the Director-General, is to provide a handrail for those taxpayers who have queries, thus minimising tax disagreements. The successful execution of this tax consultation system will initiate the foremost digitisation of a plethora of department tax documentation. These will be stored in an accessible location to be easily retrieved by ChatGPT, the app under consideration. This body of data will consist of various components, such as the Revenue Code…
