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[NEWS] Grab issued an urgent statement regarding COVID-19 patients in Chiang Mai after repeated services.

From the timeline of the latest patient who detected COVID-19. From traveling to Chiang Mai on 24 Nov ’20, by means of traveling from vulnerable countries via bus and traveling in Chiang Mai without detention. Including using Grab services to travel to various locations Until a group of people at risk of infection with more than 326 people, although negative people were detected, but there were still more than 105 people who were at high risk.

Recently, Grab issued a letter explaining the post-informed conduct as follows: The company has contacted and coordinated with the Department of Disease Control, Ministry of Public Health. Since 28 November 2020 byCooperate fully in verifying historical travel data to identify driver partners. This includes all service users who have interacted with all driver partners during such time.

Currently, the driver partner who has served during that time has been contacted by the Department of Disease Control. Ministry of Public Health To be tested for COVID –19 In the hospital, all of which are in the detention period for monitoring the symptoms.The service signal has been temporarily suspended.

In the past, the company hasIn cooperation with the Department of Health Bringing practices and measures Of the Ministry of Public Health to be used as a guideline for the hygiene of driver partners AlsoEncourage both driver partners and passengers to wear masks every time during the trip. One of the key measures that has been implemented since June is if passengers find that the driver partner “No mask” or “sick or sick” can cancel the service immediately without cancellation fee.

At the same time, driver-partners can also drop off jobs if passengers are found to be maskless or sick, to provide peace of mind for both.

Company Still provide various services Through the application Grab As usual Whether it is a car call service Food delivery service (GrabFood) Courier and parcel services (GrabExpress) As well as financial services And electronic payment systems

The company reaffirms that we attach the utmost importance to health and safety. Restaurant partners, users, as well as partners and business partners Since the spread of COVID-19 in Thailand

The company has closely monitored the situation and has announced proactive measures to monitor and prevent the spread of COVID-19. It also co-ordinated with the Department of Disease Control. Ministry of Public Health As well as relevant government agencies To raise standards of COVID-19 epidemic response such as

    • Distribution of masks and sanitizing gels for cleaning to driver partners
    • Cooperation with the Institute for Prevention and Control of Urban Disease, Department of Disease Control, organizes a screening activity for the COVID virus –19 Proactive for driver-partners
    • Development of a health and hygiene screening system through an application. By requiring all driver-partners to verify that they are not suffering from COVID-19 In addition, Grab must adhere to the safety guidelines set by Grab strictly prior to service every day.
    • Giving your partner a selfie while wearing a mask Ready to upload images through the system to confirm before accepting work
    • Announcement of contactless food-parcel delivery measures Including encouraging users to pay for services by avoiding using cash.

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