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Thursday, May 2, 2024

What is social media activism and how does it affect customer relationships • Thumbsup

Social media is like exchanging information. Either communication between friends or the exchange of messages among people with similar interests. It is no wonder that social media has become a platform to promote social media activism.

Social media activism, in simple terms, is how people talk about and deal with the issues surrounding them or how people unite to express social issues, such as the Ice Bucket Challenge or Black lives Matter.

The brand can also show its stand.

Most customers would like the brand they love to come out and show their stand on various problems. But there are still many people who think that the brand’s speaking out is to increase sales. So how can I communicate effectively?

Most of the social media movements are not leader-centered. It is often sponsored by the people who post. comment Like and share content There are things brands should be aware of about content to consider when they want to participate.

In most cases, events directly related to a brand’s values ​​or image are seen as an act of sincerity rather than a periodic post about issues. For example, a women’s brand that values ​​equality. sexually

Don’t just join, but join properly. There should be a thorough study of the problem information. For brands to communicate, it should ensure that people either understand the problem properly or get the right solution.

Social movements like to be seen as speaking rather than action. But this drive is the true power of a movement that can be a turning point for social change. Brands may act like Donating money or showing up to protest about the issue

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