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Tuesday, April 30, 2024

Weak points: BTS replaces monthly cards with confusing rewards system

Upset about losing the discounted trips that come with prepaid monthly BTS cards? Well, no, you aren’t getting those back. Not even close. But the Skytrain operator has come up with the next best thing. Or something like that.

After the Bangkok Mass Transit System discontinued 30-day trip passes last month, raising commuter cost anxiety, it announced yesterday that it will introduce collectible points that can be exchanged for rides.

“Ever since we began our services 22 years ago, our passengers have always been our top priority,” CEO Surapong Laoha-anya said in the announcement. “Therefore, as part of our efforts to continuously improve our services, we have launched our latest promotion to offer our passengers exclusive benefits with greater flexibility to redeem free trips and special privileges to meet their diverse lifestyles.”

As we all know, any…

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