TMBThanachart Bank (ttb) plans to transition some of its traditional branches to paperless and cashless outlets in an effort to increase its digital banking user base by 30% this year.
The bank’s brick-and-mortar branches total 560 nationwide, and 5-10 are expected to switch to paperless and cashless outlets as a pilot project, starting from the third quarter this year.
The transformed branches will no longer accept cash transactions, instead handling transactions via electronic and digital channels, said ttb president Thakorn Piyapan.
Cash transactions at physical branches are…