Package is stuck at customs, UPS doesnt want to help, what can i do?

Hello

I bought a used phone on amazon and after a few days i got an email from UPS saying my package was stuck at customs clearance and that they would not be able to help because i need an NBTC license? I cant believe these assholes dont want to help me, they even say that i have two options, do all the paperwork myself with another broker or abandon the package.

What can i do? Does anybody know another broker i can contact on the internet? I tried to do the NBTC license thing on the internet but its in thai and i dont speak the language.

Any help will be greatly appreciated.

Thanks

View Reddit by m4gister_militum – View Source