The Office of the Judicial Administration Commission (OJAC) has established an online shopping division to cope with the rising numbers of online fraud cases.
The formation of the new unit was published in the Royal Gazette on Monday and it became effective on Thuesday.
In announcing the decision, the OJAC said that online shopping had become more popular among consumers, especially during the Covid-19 pandemic, leading to the present pile-up of complaints that are yet to be resolved.
According to Digital Economy and Society figures, its hotline received about 2,000 complaints from consumers that related to online fraud each month. The popular channels of online scams are through Facebook and Instagram.
To assist victims of online fraud and to protect the rights of consumers, the civil court said it needed to have an online shopping division to handle the glut of…
