Human Resources: Vital Resources

General Managers and Directors are typically focused on the daily priorities of running their organisation, ensuring that the supply chain functions smoothly, dealing with technical or quality issues, and responding to customer or sales inquiries, issues, opportunities, or complaints.

Unfortunately, too few managers recognise the importance of the Human Resource function, or simply choose to delegate all responsibility for HR to the HR manager.

Delegating or Disregarding

Leadership is a team sport. Of course, it is reasonable to expect the HR Manager to manage and lead the HR function. The same applies to quality, safety, supply chain, and operations.

However, there is a significant difference between delegating and disregarding. I find many managers delegate quality responsibility to the QC department, delegate procurement…