According to Marisa Sukosol Nunbhakdi, president of the Thai Hotels Association (THA), a survey conducted in July by the THA in collaboration with the Bank of Thailand (BOT) involving 91 hotel establishments, found that the labour shortage problem in the hotel business in July was close to the level of the previous month, with around 47% experiencing staff shortages although this did not significantly impact the number of customers they could accommodate.
Among the hotels facing labour shortages, around 18% said that it affected the quality of service, a slight increase from the previous month’s 24%. In the Eastern, Southern, and Northern regions, this impact was more significant.
For the upcoming high season, the survey showed that staff shortages would become more pronounced, with over 88% of respondents expecting a shortage, while the remaining 12% believed there would not be a…
