Here’s a story for the comments section. Got a complaint? The government is listening… probably. The Cabinet recently addressed the complaints submitted by the public and feedback submitted to state agencies and enterprises during the first quarter of the 2023 fiscal year. And while it often feels like complaints to higher authorities fall on deaf ears, the government claim that 84% of complaints received last quarter have been addressed.
Deputy Government Spokesperson Traisulee Trisaranakul also announced that, in order to enhance public services and improve complaints handling in the future, the Office of the Prime Minister has proposed a plan. The office will coordinate with relevant agencies to improve the system.
Last year, from October 1 to December 31, nearly…
