5G, new features fuel retail’s upbeat outlook
Shopping experience to be revolutionised
Availability of 5G, coupled with Internet of Things (IoT) and real-time data analytics, will revolutionise the customer shopping experience with mixed online-and-offline and personalised features, say tech and retail operators.
“The pandemic is changing user behaviours towards online shopping, which is affecting the retail landscape. It requires analytics of data drawn from people shopping at retail stores and those shopping online,” said Reynazran Royono, founder and chief executive of Snapcart, which provides a real-time shopper engagement tool.
He was speaking at a virtual seminar on 5G and the retail industry organised by True Digital Group and Techsauce yesterday.
5G, IoT, artificial intelligence (AI) and augmented reality…
