Rising Omicron infections, together with poor winter weather, are wreaking havoc on US airlines with nearly 1,000 flights affected yesterday – some cancelled, other postponed. The chaos is also hitting other parts of the world as tens of thousands of Christmas/new year travellers try to keep up with the dynamic situation.
Yesterday’s cancellations and postponements mark a fourth day of travel chaos, not only in the US, making it a not-so-merry-Christmas for thousands of passengers who have been left stranded at airports waiting for updates, or stuck online waiting for customer service operators to change their flights. Alaskan Airlines posted that they had a 7 hour waiting time on their customer service calls yesterday.
Around the world, 1,639 flights were cancelled yesterday, a third of those in the US. Major European carrier, Lufthansa has also been suffering staff shortages…
