Creating effective up-front measurements so learners know what’s expected is the best start
There is something simple (not easy) that most providers and buyers of Smart learning services fail to maximise the value of. They miss the opportunity to benefit from using baseline measurements to empower better participation in development activities.
Let me use the example of developing a new salesperson, a common scenario for many organisations. Developing new salespeople can involve a fresh graduate with little work experience. It does not matter what support is provided; a person can only grow so much when starting from basically zero.
Often the unfortunate individual gets told he is going to join a programme. He is fearful, or otherwise busy. He may…
