On motivating massive teams
With multiple restaurants and F&B establishments under their belt, both Chiang and Asim manage large teams. Asim’s Black Sheep set the standard for F&B staff welfare during the pandemic, when he funded their trips to return to their home countries. “My main responsibility is that I’m looking after people in my charge,” he said. “Sometimes it’s butterflies and rainbows, sometimes it’s also firmness and fairness and giving encouragement. It’s about making sure that all of us are moving forward in the same direction and keeping everyone aligned. I’m a big culture person. Culture over strategy, any day of the week.”
Known for his precision, Chiang, who was formerly head chef of the three-Michelin star restaurant Le Jardin des Sens, added, “You don’t manage and motivate your team. You manage their goals and then you motivate their…
