This research service analyzes the impact of the agency sales model implementation on the European & North American (the United States and Canada) new passenger vehicle (PV) market. It provides an overview of the influence on the stakeholders in the retail value chain.
This study discusses potential trends and implications and examines the North American and European regulatory landscape. The base year is 2021, and cost impact/spending analysis is done for key stakeholders in the agency sales model. In addition, the study examines customers’ online journeys, the agency model’s impact on each retail activity, and the stance of key OEMs regarding agency sales model implementation.
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