Thai Vietjet issued a letter to clarify In the case of online content distribution on the airline’s Twitter account on April 1, 2022 (April Fool’s Day)
from the case that the airline The content was published online on the airline’s Twitter account on April 1, 2022 (April Fool’s Day). The content of the post was about flights from a province in Thailand. to a city in Europe Which caused a wide range of comments. The airline deeply apologizes for this mistake.
The airline would like to inform that the management of the airline did not approve or has a policy to encourage online distribution of such content. It has ordered that the post be deleted as soon as it becomes known. Currently, the airline has suspended the person responsible for social media. until the investigation of such cases is completed
Mr. Woraneti Laprabang, Chief Executive Officer of Thai Vietjet Airways, said, “As an executive of the airline, I accept the mistake of not being able to supervise the work of employees well enough. until such an event occurs We will expedite a thorough investigation of the facts. and take appropriate measures for those involved
as well as to improve the work process To control the content of PR and social media I once again sincerely apologize to the people of Thailand for what happened.”
The airline has suspended the publication of the post to avoid causing misunderstandings. and would like to accept both direct and indirect comments to improve and develop operations to prevent such incidents from happening in the future
