Photo courtesy of KhaoSod
The Thai Smile Bus Company faced a barrage of criticism as their electric buses ground to a halt, leaving passengers stranded and services disrupted.
The uproar prompted an investigation into the sudden cessation of operations, revealing a deep-seated issue affecting the company’s ability to provide a reliable service.
The Corporate Communications Department of Thai Smile Bus Company Limited officially addressed the concerns that led to the service outage today, December 8. The problem stemmed from communication breakdowns within some garages, where the implementation of the Fleet Management system aimed to enhance control and supervision of every vehicle.
The disruption, it appears, was a result of a miscommunication glitch that thwarted the implementation of the Fleet Management system. This system, designed to ensure buses run…
