A Thai hotel owner has responded to a former guest’s negative review with a bizarre rant calling her a “gangster” and saying she will “pay millions” for doing so.
Guest Graz Suphawit had posted on Facebook saying she had stayed at Sri Panwa hotel, a family-owned luxury beach hotel in Phuket, between 13-15 February and had not been happy with the condition of the room.
She said the room had been made from “old wood” and smelled musty – lower quality than she had expected, given that she had paid THB 40,000 (£913) a night.
Vorasit “Wan” Issara, managing director of the hospitality and property group that includes Sri Panwa, responded by posting an image of the review on Instagram, with a bizarre tirade in the caption underneath.
In the near-incomprehensible rant, Mr Issara called the guest’s comments “fake news”, threatened to bring a lawsuit against her and said:…
