Airports of Thailand (AOT) chose flag carrier Thai Airways to trial a new biometric check-in service at Suvarnabhumi Airport, starting on their Bangkok – Singapore route.
AOT hopes that bolstering facial recognition technology will streamline the check-in process and reduce waiting times.
From now until April 30, passengers on daily THAI flight TG409 from Bangkok to Singapore can check in by simply looking at a camera.
During check-in, passengers’ faces will be photographed and their identity will be confirmed using an automated Passenger Validation service. The trial has already gained passenger consent, the airline said.
Passengers may check in at counters D9-12 or automated check-in machines 63-64 (Common Use Self Service Kiosk) and check in their luggage via the Common Use Bag Drop number E14.
If the trial deems the technology accurate and convenient, biometric check-in…
