Thai Airways apologises for burning passenger with hot coffee

Thai Airways International has apologised for an incident where hot coffee was spilled on a passenger, causing serious burns.

The public relations department of the airline said on Sunday it felt truly sorry for the incident and promised compensation for the injured passenger. It also said that the airline management was investigating the issue and would inform the injured passenger of the results.

The airline’s apology followed a complaint from the injured passenger that a flight attendant dropped a cup of hot coffee while reaching across to server another passenger in the same row of seats. The cup was served by hand instead of being placed on a tray as usual, according to the complainant.

The…