The subject of technology in 2021 must still be called to continue to focus on heavy technologies such as 5G, AI and Big Data storage in order to analyze more customer behavior. Many tech companies themselves Similar predictions that technology will be used in business Focus on 5G, a new technology that is accelerating across the world to change people’s lives.
Followed by technology that focuses on behavior analysis. Spending and replacing work Which affects workers who are unable to adapt to new skills As for the new generation of job seekers, they need to be more capable. To attract job positions and employers who want to choose to work
IMC Institute recommends Thai businesses to adjust 4 areas to cope with 9 trends in the year 64
- A forecast from the Gartner Research Center identifies nine key technology trends over the next year. In order for Thai businesses to respond to these 9 trends, organizations will need to adjust at least four areas.
- One of the four most important areas is that organizations have to adapt to IT. Especially doing big data As the key technology trend of next year is “Behavior Internet” that causes businesses to collect as much information as possible
- It is important to do this in parallel with these 4 areas of adaptation: human resource development. Organizations should have a concise human strategy for effective change. Because the main challenge of adaptation is not technology. But in the organization
- In line with the WEF report, The Future of Jobs 2020, global lockdowns and economic recessions have dramatically transformed work. Half of the existing employees need to re-skill, and 40% of those in the same position have to increase their skills (up-skill). Myself To keep pace with the change of work in new ways
Assoc. Prof. Dr. Thanachart NumNon-Institute DirectorsteamNmC. (IMC Institute) “Gartner breaks down the 2021 technology trends into three groups. The first is people still at the center of everything (People centricity) because people are still the center of the business that needs to be done in the process. Being fully digitized
The second group is freedom where all places can work or study (Location independence), in line with different working styles, and the third group is business flexibility and flexibility. Technology must be brought in to support the changes that occur (Resilient delivery), these 3 parts will become a new era called the Internet of Behaviors or the Internet of Behaviors in which businesses must understand their customers. Thartner is considered the next star of the year. “
This condition is even more evident from the COVID-19 situation. Because the organization did not prepare Will not be able to work continuously Therefore, every business must be ready to change all the time. Although many Thai organizations have called their employees back to the office It is not possible that only employees or customers must be assigned to a service center. As consumers become accustomed to receiving services from anywhere.
In addition, the World Economic Forum (WEF) recently published a report on The Future of Jobs 2020.The survey results are interesting in several areas. Especially in the work skills that have been transformed by the COVID crisis, WEF argues that the global lockdown and the recession are creating a dramatic shift in work practices. This creates a so-called “double disruption”, which increases the demand for new jobs.
While the number of jobs projected to drop by 2025 technology changes will drop 85 million jobs, 97 million new jobs will emerge. Still focus on finding personnel to work But need someone who is capable And adjust skills according to the changing of the world
According to the survey, half of the existing employees need to re-skill, and 40% of those who are still in the same position need to increase their skills (up-skill). To keep pace with the change of work in new ways Which has skills in both the use of technology Data analysis AI knowledge Creative thinking Analytical thinking skills Complex problem solving skills Including leadership skills
4 technology trends that will affect the economy
Changes in technology trends; Will result in changing the business to be more modern and more convenient in life
Abel Deng, Chief Executive Officer of Huawei Technology (Thailand) Co., Ltd., said that there are significant innovation trends within the next 5 years that should be watched from now on, covering 4 main areas: Augmented. Creativity, Symbiotic Economy, 5G Rapid Rollout and Global Digital Governance ICT technologies will play a key role in driving these trends. And will have a direct effect on making the smart world a reality. “
Trend Augmented Creativity It is the synergy between AI and other new technologies that will create new norms in the creative process. The GIV (2025 Global Industry Vision Report released by Huawei) states that organizations More than 97% of the large scale will adopt artificial intelligence to improve operational efficiency, reduce costs, and deliver a better customer experience.
Which will lead to the second trend is Symbiotic Economy As organizations want to grow their business globally, more than 85% of them are deploying their own business applications through cloud technology. For access to technology from anywhere Apply technology to work with
Business partners will be fine. And the use of technology for business operations must be sustainable As well as being environmentally friendly as well
for 5G Rapid Rollout It is forecast that in the next five years there will be 6.5 million 5G base stations worldwide. Supporting services of 2,800 million users, covering 58% of the world population.
And the last trend to watch is Global Digital Governance As 5G networks become more widespread More people and businesses are using technology. As a result, global data volumes generated each year are as high as 180 zettabytes (or 180 billion terabytes), thus requiring more concise data management procedures. Including more effective anti-harassment measures
Cyber security trends that will influence the digital world by 2021.
2020 will be a turnaround year and a true test of digital resilience. The impact of COVID-19 is likely to continue for many years to come. Make businesses The strategy must be revisited in order to follow the new normal in the long run again with greater dependence on technology. How businesses can succeed in the digital world And here are the cybersecurity trends that will affect the digital world in 2021.
Match-up travel and Greenlane will raise controversy over data privacy.
- Despite years of discussions about data privacy About the careful use of information from some big technology companies. And compliance with EU citizens protection regulations, known as GDPR, remains a challenge for many companies. But following our exposure has led us to take data privacy seriously.
- Strict contact tracking and timely access to accurate and complete information have proven to be a key factor in keeping the number of people infected. In many countries inEast AsiaTurned to such digital tools quickly As the infection rate rises again, research from Future Market Insights It pointed out that there will be a 15% annual rate of new contact tracking apps due to new infections in many countries.
- In addition to the public sector, led by the public health department The private sector is also supporting the effort, such as the Apple – Google Exposure Notification system, which has already been implemented in some countries.
- Many countries have international travel matches and open green channels to revitalize the tourism and service industries. For the efficiency and safety of tourists It is imperative that personal data be transmitted internationally with appropriate security controls and transparent communication on handling and storage.
There is a need for information movement between government agencies and organizations. Like an airline Airport and hotel There will be some debate over the storage method. Access to information And the use of information in 2021 especially People are beginning to pay attention to the personal information that is being shared now.
However, the sharing of medical information obtained from the COVID-19 test, along with contact tracking and all law-abiding citizens’ check-in, is not. Excluding persons rejected by the government If able to return to travel again Travelers need to think twice when they have to provide information.
Private sector takes over from the public sector to fight COVID 19
- While 5G networks have been launched in the market before. But the availability of the iPhone 12 will see the widespread use of 5G-enabled devices for the first time.
- This will stimulate the availability of 5G networks in many countries as telecommunications companies try to find new services for consumers and governments to take advantage of digital opportunities to revive the economy in 2021. Will the latency in the transmission be reduced or the speed increases exponentially as promised?
- There is a significant increase in the use of private 5G networks among enterprises. Deloitte It is forecast based on usage that one third of the 5G market in 2020-2025 comes from ports, airports and other logistics locations. Which was one of the first groups to start using 5G networks
- The latest survey of networking, services and software companies. Ciena It found that 31% of corporate respondents in Singapore, Indonesia, the Philippines and Japan agreed that 5G’s biggest impact is digital transformation. And the ability to drive more digital applications
However, the government is fully engaged in dealing with COVID-19 and the economic recovery. The private sector therefore undertakes further duties to compete in the 5G network.
In 2021, many organizations should focus on Number of nodes that must be installed to use in that network. There are more challenges Because it greatly increases the likelihood of being attacked as well The private sector that owns the infrastructure cannot take the same approach to design and implement 5G networks as they would with 3G and 4G, as it would easily become the victim of a simple attack.
Cloud computing will be less valuable.
- Increased use of cloud tools Demand for high priced equipment with computers is on the decline. As virtualised desktops are becoming increasingly popular solutions,
- Businesses can provide employees with easy-to-use connected devices. Helping access to programs and information online And send jobs to employees directly, in turn, to create safety for the company as well.
- Designing employee connectivity methods to avoid the cybersecurity complexities associated with the use of a personal device (BYOD) or implementing your computer policy (BYOC) effectively fragmented the network.
- Security is delivered through Edge, which sees solutions such as Secure Access Service edge (SASE) as the new cybersecurity norm. Due to flexibility Simplicity and visibility
Correction of incorrect configuration
- With the outbreak of the disease, IT teams are moving away from the boundless idea and moving towards more fundamental ideas.By 2021, organizations will turn to focus more on IT to build the right infrastructure and transform. Focus on what is truly important Even going back to doing the same method
- Doing this The cybersecurity team and its roles have been redesigned to reflect the overall focus to return fixes and make the cloud more resilient.
- In 2019, Bain & Company and Facebook expect By 2025, Southeast Asia will shop 310 million online. As COVID-19 figures are expected by the end of 2020, the speed of all organizations and industries is moving applications and data to the cloud. Despite the complexity of a hybrid multicloud environment A significant portion of this work has to be done by automation.
- Security now has to run at the cloud acceleration, and by 2021, any organization is slow. There will be multiple vulnerabilities.
The talent shortage isn’t the way you think.
Requirements: Curiosity and problem solvers. Demand for cybersecurity personnel will continue to outpace supply until the fundamental concept of human-automation is changed. Automation will be a key component in the future of cybersecurity as it is not required by humans, and not all humans have to do it.
Workforce needs to build skills that automation can’t and prioritize more important tasks like problem solving, communication and collaboration.Companies need to stop searching for the elusive white elephant. (They don’t exist!) And start looking for the right talent.
Personal information became fuzzy.
There are more data privacy laws and data sovereignty conflicts. Most people don’t consider Be prudent when exchanging personal information for short-term interests such as popular applications, mobile games or online competitions. To underscore the growing problem and protect citizens’ information. Regulations are therefore being built around privacy laws such as information on citizens, dwellings in their home country.
However, building a local datacenter does not make the data more secure. As users or organizations connect and become more vulnerable to global attacks.
