Srettha said he would like the executives of both the Airports of Thailand Plc and the Immigration Bureau to go out to check the procedures during the peak hours by themselves so that they could find out what caused the bottleneck.
“I’ll make a surprise check at the airport to check the procedures in detail again,” Srettha said in the post.
“We are trying to push Thailand into an aviation hub and we are opening doors to foreign tourists, so I would like operation officials to be service-minded and take care of the tourists so that they will be impressed from the time they get out of their planes.”
Srettha said he hoped the officials would regard obstacles as challenges, not problems, so the country’s tourism would improve.
