Siam Commercial Bank (SCB) aims to become a universal digital bank and upgrade its mobile banking platform to be No.1 in wealth management services.
The bank is developing its digital platform under an omni-channel service strategy.
SCB wants to offer a full range of financial services through both offline and online channels in response to customer demand, said chief executive Kris Chantanotoke during its “Digital Bank with Human Touch” briefing yesterday.
The bank has 17 million customers, of which around 14 million or 80% are users of its mobile banking platform SCB Easy. The app ranks among the country’s top 10…
