The Revenue Department is tasked with collection of personal and corporate income tax. (Photo: PATTANAPONG HIRUNARD)
The Revenue Department is preparing to introduce a chatbot to offer answers to taxpayers online as a new channel for virtual tax consultation, says director-general Lavaron Sangsnit.
He said the department is in talks with Microsoft Corp regarding use of the ChatGPT app to answer tax questions.
This scheme is meant to facilitate taxpayers who have questions with the aim to reduce tax disputes, said Mr Lavaron.
If deployed, it would mark the first time that various department tax documents would be digitally scanned in one place for easy retrieval by…
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