“Puangphet” orders the Office of the Consumer Protection Board to set up a special operations center to be strict on products and services.

“Puangphet” ordered the Office of the Basic Education Commission to set up a special operations center. Keep an eye on products and services Cheap and good may not actually exist. Because people spend a lot during the New Year festival, they may become more victims.

Today (November 29, 2023) at 11:00 a.m. at Meeting Room 301, Command Building 1, Government House, Mrs. Puangpetch Chunlaid, Minister attached to the Prime Minister’s Office. Chaired the Consumer Protection Committee meeting No. 8/2023. The meeting reported the results of receiving complaints and providing assistance to the public. It was found that throughout the past 6 months (May-October 2023) There are a total of 3,239 complaints that are currently being processed. The issue that people complain about the most is buying and selling goods online, with 967 cases, followed by airline/hotel/show ticket booking cases. There were 413 cases and 335 cases on car leasing. Mrs. Puangphet said that online trading is a double-edged sword that helps provide convenience to the people. But on the other side, there are also loopholes that allow for fraud. causing damage to consumers on a wide scale Therefore, there must be integration of relevant agencies such as the Ministry of Digital Economy and Society. Office of the Consumer Protection Board Royal Thai Police Food and Drug Administration, etc. In order to seriously solve this problem, they asked the Office of the Consumer Protection Board to set up a special operations center. To carry out consumer protection in cases where the public is widely affected. By expediting the process to be completed quickly. “We must have a major restructuring of consumer assistance in order for the Office of the Consumer Protection Board to decentralize power to the regional and local areas. Proceed with receiving complaints from citizens and hasten to coordinate with relevant agencies to help the people in a timely manner. and provide correct knowledge so as not to be deceived by fraudsters Especially during festivals, people consume a lot of goods and services, such as booking airplane tickets. Reservation Travel tour booking Buying gift baskets and online purchases Therefore, people are asked to carefully examine information about products and services before deciding to buy products or use services. Do not be fooled because cheap products may not actually exist. If you do not receive fairness from purchasing products and services, Consumers can immediately call the OCPB hotline 1166.”

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