Malaysia’s digital challenges

The digitisation of the global economy has been helping many businesses to thrive in ways not possible just a decade ago. At a time of fragile economic recovery, digital technologies such as e-commerce platforms can play an important role in promoting trade expansion, notably cross-border trade, as well as productivity gains.

On the consumer side, the digitisation of trade through e-commerce platforms has made it quicker, easier and cheaper for consumers to shop and purchase a massive array of products from local and international online stores.

In addition, well-regulated digital transactions via online platforms have provided consumers with greater access to information about prices, product details and warranties, among others.

Digital trade is becoming an increasingly vital part of the economic landscape worldwide. Malaysia’s economy is no exception.

The…