It is undeniable that the relationship between “Thai people and supermarkets” is a strong relationship through the ages. Retail stores are connected to people’s lifestyles. Become a joint growth between entrepreneurs, society, community and environment. As we can see from the policies of today’s retail stores that don’t just focus on making profits but also pay attention to all stakeholders at the same time
One of the metrics that clearly reflects that commitment is campaign scores. “Dear Consumers” by the Biological Way Foundation The Consumers Foundation and Oxfam (Oxfam) Thailand, which has continued for the 4th year, this year the number one winner was Lotus, with a total score of 35.83, the highest in the 8 Su group. leading supermarkets in Thailand and also scores number one out of 5 out of 7 key indicators
The “Dear Consumers” campaign is a compilation of scores based on ongoing publicly assessed retail policies and practices by Oxfam and its partners. This year’s assessment criteria are divided into 7 main indicators, which are:
– Transparency and Accountability Policy – Labor Policy – Small producer policy – Gender Equality Policy – Environmental Policy – Food Safety Policy – Policies related to consumers
In the seven indicators mentioned Lotus took the first place in five categories: responsibility and transparency, labor, smallholder, gender and consumer.
Ms. Salilla Seehaphan, Chief Sustainability and Legal Officer, Lotus Business, Thailand Talking about the success in capturing the hearts of consumers this time, “Lotus is very pleased and proud. Received the highest score in this year’s Supermarket Scorecard assessment, reflecting our commitment to conducting business with responsibility for our customers. Friends, employees, business partners, surrounding communities, society and the environment according to the values of 3 benefits of Charoen Pokphand Group. In addition to conducting business with sustainability and taking into account stakeholders throughout the value chain, Public disclosure of policies and procedures including direct and transparent communication with all sectors. It is of great importance. We realize that as a retail store Lotus has a close relationship with consumers and has a social responsibility to deliver high quality products and services. come from sustainable sources at an affordable price We will continue to develop our business operations. To deliver the best products and services to our customers through all channels. Along with taking care of fellow employees, business partners, SME entrepreneurs and Thai farmers. as well as society and the environment.”
Lotus’s success this time is a testament to the importance of delivering policies that allow consumers to feel their commitment to society, community and the environment, and to build a food supply chain. fair and sustainable forever As a retail store that is ready to grow alongside Thai people in every dimension, not just a place to sell products.
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