Mr Tana says inadequate data about unbanked and underbanked customers is a key factor contributing to higher risk in the market segment.
After operating for more than two years, Line BK, a social banking collaboration between Kasikornbank (KBank) and Line Corporation, aims to book a net profit in 2024.
More data development is needed to facilitate business expansion in the long run, said Tana Pothikamjorn, chief executive of Kasikorn Line, which operates Line BK.
Line BK started operations in October 2020 and is now a leader in the Thai digital loan business.
Though the business grew during the pandemic, Mr Tana identified several tasks to strengthen the platform amid tough competition.
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