Customers queue outside a KBank branch at Seacon Square Srinagarindra mall in Bangkok. (Photo: Somchai Poomlard)
Kasikornbank (KBank) plans to expand its digital lending this year with stronger control of loan quality, while also growing its mobile banking user numbers.
Digital loan demand via the bank’s mobile app K-Plus has been rising, said KBank co-president Krit Jitjang. The app averages 1.5 million loan applications per month.
Yet the bank’s approval rate for loans is low at only 1% of total applications, as a result of a strong risk management structure, he said.
The bank had improved the infrastructure of its digital loan service in several areas, especially databases, debt collection, and credit scoring of customer…
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