KBank aims for the year ’20 loans grow 4-6%, reduce costs, increase productivity, enhance competitiveness

KBank responds to New Normal and adjusts its strategic plan Aimed for Growth Strong, reliable brand And enhance long-term competitiveness To empower every life and business of customers in every group Set a target for credit growth of 4-6%, focus on cost management and increase productivity Amid the challenges of COVID-19 impacts

Khun Khattiya Indarawichai, Chief Executive Officer Kasikorn Bank It revealed that the world still faces challenges and difficulties arising out of the COVID-19 epidemic. That affect economic activity at all levels Despite the growing hope of a COVID-19 vaccine But the overall picture of the world economy may gradually recover for Kasikorn Bank.Financial goals for the year 2564 As follows

• Loan growth (Loan Growth) Aim at 4–6% In line with economic growth With a focus on personal loan growth of 11-13% from the use of data for analysis in lending. SME Business Loans Aiming to grow 2-4% and corporate loans Aim to grow 1-3%
• Net income-generating assets (Net Interest Margin:NIM) Aim at 3.1–3.3% Consistent with the interest rate direction
• Net fee and service income growth (Net Fee Income Growth) Aiming to grow slightly at Low single digit From credit card business Fees received from granting loans And fund management business
• Other operating expenses to net operating income (Cost to Income Ratio) Aim at Mid–40s With slowing income pressures But the bank continues to focus on cost management and productivity improvement. (Productivity), as well as additional investments to create future growth.
• Non-performing loans to loans (NPL Ratio (Gross)) Aim at 4.0–4.5% COVID-19 has an impact on credit quality, and banks review it regularly.
• Credit Cost Aim at Up to 160 bps Under the assumptions about COVID-19 The Bank continues to use prudence and prudent financial policies in determining the provision of anticipated credit losses.

Kasikorn Bank has reviewed its business strategy plan to be in line with the new context.Sustainability Bank (Bank of Sustainability) byCustomer-centric (Customer Centricity) andIt aims to empower every life and business of every customer group. By setBusiness strategyImportant in 3 aspects

1. Develop strategies for business growth and meet customer needs.

• Is the leader in digital payment services (Dominate Digital Payment) to reach and serve customers where and when they need it. As well as obtaining information to analyze in order to further offer suitable products and services to customers
• Leverage both business and personal lending (Reimagine Commercial & Consumer Lending) to generate income by utilizing information and technology to target retail credit customers. Analysis of business transactions obtained from partners in the Value Chain to find new customers. Including effective risk and operational cost management
• Expanded investment and insurance services to retail customers and democratize investment & insurance customers with products of the Bank. Companies in the financial business group Including providing services from business partners of the Bank With an investment platform that allows clients to easily and make informed decisions.
• Penetrate Regional Market for the Bank to reach customers and do business in AEC that is growing both in demographics and economy.
• Enhance the service and sales experience (Strengthen Sales and Service Channel Experience) Develop services of various channels. So that customers can make transactions anytime, anywhere Including having a sales and service model that is suitable for the needs of the customer
• Increase work efficiency to create more value from efficient use of human resources, information, finance and technology (Improve Value-Based Productivity).

2. Build a strong and reliable brand (Strong Trusted Brand) Through communicating and managing the experience that all stakeholders have gained from doing business with the Bank

3.Continuously enhancing long-term competitiveness According to all 8 Transformation projects

• Collaborating with business partners to create an ecosystem along with the development of the Bank’s sales and service channels. To deliver the best customer experience (Ecosystem Partnership & Harmonized Channel)
• Data analysis to offer credit to meet the needs of each customer (Intelligent Lending)
• Managing various risks and proactive prevention guidelines (Proactive Risk & Compliance Management)
• Development of international payment services (Regional Payment & Settlement)
• Development of data analysis capabilities To increase business opportunities And operational efficiency (Data Analytics)
• Cyber ​​Security
• Developing the potential of employees to become an Agile Organization (Performing Talent and Agile Organization)
• Modern technology development Make the bank the leading regional financial service provider (Modern World Class Technology Capability)

With a strategic plan Prudent financial management Along with preparing personnel to cope with the uncertainty in the future. It will help build long-term competitiveness. And help drive the Thai economy through the crisis together

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