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Saturday, May 11, 2024

Introducing CHATBOTs that are useful for ecommerce sales.

The matter of online sales It is still one of the most popular selling methods used by many brands. but in addition to sales Having a team to support the buyer’s journey is another important aspect that should not be overlooked.

Chatbot system is another way to respond to customer queries or help solve problems for customers urgently. Many companies have started to provide chatbots, tools developed from AI systems to help meet the needs of more after-sales systems.

One of the chatbot service providers in Thailand. that uses AI technology to help solve problems for Thai online businesses It has a format that focuses on ease of use and easy access for both the seller and the buyer. Full features are available. including support for Thai language interaction To enhance business and facilitate online shopping Help customers get information And can buy products easily and quickly, as for the store side, it can provide product information. Selling products, closing the sale, and managing the back of the store. Warehouse management and customer database storage

InsightEra

A platform to manage all social media channels in one place. Another one to increase the efficiency of work. and enhance the competitiveness of the business Help marketers communicate and provide better customer service, such as ALICE, a Chatbot technology that understands 100% of Thai, can learn more with AI Machine Learning, so you don’t miss any sales opportunities and services, and CENT, a system that connects all. Social Media Account to be managed through a single system, whether posting or replying to inbox messages with Dashboard showing management efficiency.

Shoplus

Provider of intelligent AI technology and social commerce solutions. It allows merchants to sell multiple items at the same time in Facebook posts via AI systems to help and promote sales for online store operators by Shoplus AI Chatbot, a system to detect customer purchase needs from Comment under the product post on the shop’s Facebook page. It is a special package that Shoplus wants to support independent merchants and small businesses that turn to online sales to increase sales.

This is a good thing for modern businesses to sell products online and have a solution to answer questions. Because answering questions will increase the chances of your brand competing better in the long run.

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