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Sunday, May 5, 2024

Hoteliers asked to issue refunds to Test & Go travellers for Day 5 packages

With the government scrapping the Day 5 requirements for Test & Go travellers, more than 2,000 hotels and their partner hospitals or test centres are being asked to refund the costs of a night stay with Covid-19 RT-PCR testing. Under the revised entry requirements, travellers can take a self-administered antigen test instead of a PCR test on the fifth day of their stay and they are no longer required to book a stay at an approved hotel while they wait for the results.

The hotels are being asked to voluntarily refund the cost of the room, or at least convert the pre-paid booking into credits. Hoteliers are also being asked to work with their partner hospitals and testing centres to refund the 2,000 baht for a PCR test.

The Thai government has said they will not require hoteliers to issue refunds for the Test & Go packages, but an official from the Tourism Authority of Thailand…

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