Because of Covid, people are now demanding more from private healthcare. They know the public system is packed. They are also more proactive in looking for ways to take care of their health. They wear masks knowing that we all get sick. Over the last two years of lockdown, we couldn’t go to any clinics or do any of these medical health checks. So what we’re now seeing is everyone rushing to the clinic to do more regular checks.
We’ve recruited and attracted a lot of strong talents who are very good in their domains. A lot of people from other unicorns wouldn’t join an insurance company, but they are interested in joining a tech start-up that’s going to disrupt health insurance.
We still have the start-up mindset. This business may not work and if we only deliver average performance, we’re going to die. We have to be exceptional. We are competing with hundreds of insurance…
