GH Bank plans digital offerings
Drastic cuts in branch activity first
State-owned GH Bank plans to offer fully digital banking services by 2023, aiming to drastically reduce almost all over-the-counter transactions and beef up application services.
The bank’s digital banking roadmap over the next three years will commence from reducing over-the-counter transactions in bank branches to a mere 10% of total transactions within this year, said Chatchai Sirilai, GH Bank’s president.
Over-the-counter transactions logged at 15.8% of total transactions as of Feb 8, according to GH Bank.
The second step is to reduce the number of transactions conducted via electronic machines available at bank branches…
