An online shopper browses products offered on e-commerce platforms. (Photo: Varuth Hirunyatheb)
Shoppers duped by rogue traders on the internet can file an online civil lawsuit with the courts soon as part of the Digital Economy and Society (DES) Ministry’s efforts to tackle escalating e-commerce scams.
The move comes after scores of online shoppers took to social media to complain they received products that were different than what they ordered in terms of type, quality or quantity.
The approach was laid out following a recent meeting between DES Minister Chaiwut Thanakamanusorn and Supreme Court president Piyakul Boonperm to discuss the matter.
The lawsuits can be filed with the court around the clock from later this month, Mr Chaiwut said.
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