English Traffy Fondue app aids foreigners

The provincial office has introduced an English language-supported version of the Traffy Fondue application to help foreign visitors air complaints about the local environment and public services.

Phuket governor Narong Woonciew yesterday revealed the app has received positive feedback from islanders hoping for a swift resolution to everyday problems they face.

Mr Narong said Phuket acquired the system from the National Electronics and Computer Technology Center (Nectec) of the National Science and Technology Development Agency (NSTDA) on Dec 19 last year to serve as a channel for submitting complaints.

People have so far registered 3,122 complaints via the app. Of these, 1,887 or 60%, of the complaints have been dealt with.

The Traffy Fondue system has been implemented in Bangkok and other provinces, including Nakhon Ratchasima, Ubon Ratchathani and Chai Nat.

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