Thailand posted its smallest e-commerce growth on record during the third and fourth quarters of 2021, attributed to tepid consumption and the reopening of physical shops, says SET-listed Kerry Express Thailand, a major parcel delivery service provider.
“In the previous two quarters, Thailand and Southeast Asia witnessed the slowest e-commerce growth in history,” Alex Ng, chief executive of Kerry Express Thailand, told the Bangkok Post.
“The reopening of physical retail stores and malls led to very soft consumption online, despite the fourth quarter being a traditional peak season.”
It is likely people spent more money on travel during the festive season instead of online shopping, he said.
As the Omicron variant is raging, it remains uncertain whether online purchases will resume strong growth, said Mr Ng.
“We are sure people’s…
