The outbreak of Covid-19 forced the rapid adoption of remote working practices and an acknowledgment of the importance of digital transformation. Following the pandemic, what will the lasting impact be?
“What exactly does a digital business transformation mean?” asked Michael Krigsman, CEO of Asuret Inc., and moderator of the “CIO, CMO, CDO Perspectives on Digital Transformation” panel at the 2014 MIT Sloan CIO Symposium.
In answer, George Westerman, MIT principal research scientist, described digital transformation as using technology to radically improve the performance and reach of an organisation. “When digital transformation is done right, it’s like a caterpillar turning into a butterfly,” he said. “[But when it’s done wrong], all you have is a really fast caterpillar.”
For many businesses, the Covid-19 pandemic was the catalyst for their organisational…
