Hotline staff at the National Health Security Office are seen at work. (Photo: NHSO)
The government’s Covid-19 hotline received some 10,000 calls a day during the five-day Songkran holiday, according to the National Health Security Office (NHSO).
Dr Jadet Thammathat-aree, secretary-general of the NHSO, said its 1330 hotline was inundated with calls from April 13 to 17, with many asking for Covid-19 medicines for patients in home isolation and others inquiring about treatments under the universal healthcare scheme.
He said NHSO staff were able to answer all the calls.
“Our hotline service worked well during the long holiday but the NHSO must be better prepared to cope with rising Covid-19 cases now the holiday has ended,” Dr…
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