European mobility company Bolt strengthened its safety protocols in Thailand by introducing new measures designed to support both drivers and riders. A new feature, driver selfie verification, has been added to the ride-hailing application to minimise instances of driver impersonation and bolster safety for all users.
In addition, Bolt launched an innovative trip safety monitoring feature. This facility allows the company to automatically reach out to drivers and passengers via the app if a vehicle is stationary for a prolonged period, ensuring the well-being of all parties involved.
The feature is equipped with options for drivers and passengers to directly contact emergency services, share ongoing trip details, or request assistance from Bolt through a simple in-app notification. These enhancements are part of Bolt’s ongoing commitment to improve user…
