Bank of America Fined $250M for ‘Systematic’ Overcharging, Opening Unwanted Credit Cards

Bank of America “will pay more than $250 million in refunds and fines,” reports the Washington Post, “after federal regulators found the company systematically overcharged customers, withheld promised bonuses and opened accounts without customer approval.”

The Consumer Financial Protection Bureau [or CFPB] found the bank made “substantial additional revenue” for years by repeatedly charging customers $35 overdraft fees on the same transaction. The bank also denied cash and points bonuses it had pledged to tens of thousands of credit card customers. And starting in 2012, Bank of America employees enrolled customers in credit card accounts without their approval, obtaining credit reports without permission to complete the applications, the bureau said.

The bureau’s director emphasized that “These practices are illegal and undermine customer trust,”…