AOT and immigration unite to tackle Suvarnabhumi Airport queues

Airports of Thailand (AOT) and Immigration Division 2 are joining hands to tackle a pressing issue at Suvarnabhumi Airport: inordinately long passenger queues. The urgency to address this problem was triggered by the concerns raised by Prime Minister Srettha Thavisin about the prolonged processing times at the airport.

AOT President Kerati Kijmanawat and Immigration Division 2’s Police Major General Choengron Rimpadee conducted a subsequent inspection to assess the situation on the ground. Their findings revealed that during peak hours, the airport was juggling between 5,000 to 6,000 passengers per hour. Consequently, immigration procedures were taking up to 1 hour and 30 minutes, a duration that is unacceptable by any standards, reported The Pattaya News.

To cut down the wait times to a more reasonable 30 minutes, AOT charted a comprehensive plan that is set…