As repeated cases of fraud, with tour companies ditching their clients, continue to ravage outbound tour businesses, the Thai Travel Agents Association (TTAA) is calling for more effective laws to protect both businesses and consumers.
This week the Tourism Department revoked the licences of five wholesale tour operators after they did not conduct tours to Japan as committed to retail tour operators and tourists, causing damage estimated at 14 million baht involving 400 victims.
Charoen Wangananont, president of the TTAA, said similar cases occur from time to time, making retailers hesitant to sell tour packages offered by wholesale operators because of concerns about possible risks if their clients cannot travel as planned.
He said this problem has been raised many times and…
