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Friday, March 29, 2024

When AI is not smart enough for the job

I was wondering what to write about this week and then I saw the Japanese Amazon story and how it relates to artificial intelligence. Labour unions in Japan have been a thing since World War II, but delivery drivers for Amazon Japan were not unionised, until recently.

Amazon implemented AI software that gave plans and routes to delivery drivers. The problem was that the routes could not be completed in the planned time. So, the drivers in Nagasaki unionised, the second group to do so after Amazon workers in Yokosuka. In a statement, the workers said: “The AI often doesn’t account for real-world conditions like rivers or train tracks or roads that are too narrow for vehicles. The results are unreasonable demands and long hours.”

– In the AI world, there are some key elements…

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