Thavorn Hotels & Resorts successfully implements Hotefy Mobile Guest Solution

Thavorn Hotels & Resorts has recently integrated the Hotefy mobile guest solution at their Thavorn Palm Beach property. Under the guidance of the new generation of hotel leadership, Pat Thavornwongwongse and John Thavornwongwongse, the hotel group is eager to introduce new technology to enhance their properties.

Thanks to the support of their directors and department heads, Thavorn Hotels & Resorts was able to make swift decisions and ensure everyone was on board with the new technology. The results have been impressive, with over 30,000 guest interactions in the first three months and hundreds of mobile orders. The technology has streamlined staff administration and upsells, resulting in increased tips. Guests can now order and interact with the hotel’s services directly from their mobile devices.

Hotefy Offering Valuable Guest Insights