Inbound passengers wander the arrival hall of Suvarnabhumi airport on Monday looking for the counter handling their hotel booking. (Photo: Sutthivit Chaiyutvorakan)
Suvarnabhumi airport has added more hotel counters for inbound passengers after reports of chaos in the passenger arrival area.
The move followed complaints by airport users on social media on the weekend. Pictures showed frustrated passengers looking for the names of the hotels where they wanted to stay or had made reservations before travelling.
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