31.4 C
Bangkok
Thursday, March 28, 2024

Sizzler Siam, new look Suitable for working people in the New Normal era. Long Sitting – Minimizing Touch of People and Lovely Robots Serving Thumbsup

If anyone who passes by the Siam Center often We will see Sizzler. Has been closed for renovations for a while In order to refine the shop face and expand the space for seating more apart Which outside of employing these two issues There is also an adjustment of the style of the store to suit the lifestyle of the new generation.

Allocating zones for working alone and charging devices to work without interruption. Or if there will be a meeting and discussion with a small group Outside the venue, there will be a long table where you can talk to work as well. There is also a beverage zone, extracted juices, and salads so that health lovers can take home and eat.

People who like coffee scaffolding Come to change to eat, go to work, go here. There is a charging cable ready. The seat is wide

In addition, coming to work here will have a robot welcome Take it to the table and serve food. But not to the point, there are no employees who are stationed for peace of mind Just Spicy Nong Caesar and Nong Cheese Will help facilitate the matter of the same repetitive work Enabling employees to better serve customers according to other needs

Just order 1 dish and sit for a long time. Scoop the salad all day long. If anyone orders a menu up to 1,000 baht, you can get souvenirs too.

Khun Keetatakorn Siriat, General Manager of SLRT Company Limited, a subsidiary of The Minor Food Group Public Company Limited, who operates restaurants under the Sizzler brand Tell us that throughout the year 2020 the restaurant business has to face the challenges of service Amidst the COVID-19 situation Sizzler is one of the restaurant businesses that has to adapt. Without stopping the service development To build confidence And confidence for customers Both eating at the store And take away

In addition, in order to extend the modern service Under the cleanliness standard Safety is the key Sizzler has launched 3 intelligent food serving robots, “Nong Spicy Nong Caesar, Nong Cheese” with impressive serving.

With easy to use functions Friendly to everyone Work quickly Able to serve multiple orders at a time It also has a sensor system. No problem walking bump And can avoid things or people

In 2021, Sizzler continues to flag services that focus on maintaining good hygiene, cleanliness, safety, and leveraging useful technology. To deliver the greatest impression to customers in every situation

“We have gone through a distressing point with COVID-19, and now we have a comprehensive plan to deal with, no matter what the problem arises, we can continue our business. So we don’t have a goal in which way to go Sizzler. In addition to focusing on cleanliness, safety, having a modern image that meets the needs of the New Normal era, it does not throw away our standards. “

Although we have introduced robots to supplement the matter of serving food. Customer service, but it doesn’t leave the employees who are people. In the Siam branch there are still 20 employees and half of them are cooks. The rest also serve customers. Accept orders both online and in store Including taking care of the overall picture of the shop This means that our employees will be trained to be more capable.

youNongchanok Sathananon, Executive Vice President of Marketing Group of SLRT Company Limited, a subsidiary of The Minor Food Group Public Company Limited, a restaurant operator under the Sizzler brand. Sizzler added that all branches of Sizzler focus on cleanliness and safety standards. Certified SHA or Sanitary Safety Standard (Amazing Thailand Safety & Health Administration)

It passed the basic standard criteria from the Department of Disease Control, consisting of 1. Building hygiene and existing equipment in the building, 2. The organization of cleaning equipment to prevent the spread of pathogens and 3. Prevention for workers.

Recently Sizzler has released 3 Intelligent Food Serving Robots: Nong Spicy Nong Caesar Nong Cheese, ready to serve you with impressive serving. With the concept of implementing such innovation To respond to the current situation that still requires social distance And reduce the contamination during contact Continuing sanitary safety standards

The robots will play an important role in taking care of customers as if they were another employee. That is ready to serve customers from taking customers to the table to serve food to collecting dishes And can also sing happy birthday to customers on special days as well

It will be ready to pilot service at Sizzler restaurant. Siam Center Branch From today onwards, Sizzler is also preparing to use smart technology as part of its service, “Smart alarm order”.

Customers can press a button to call staff from the dining table. And the system will alert to the smart watch of the employees who are in the nearest distance For fast service And not redundant Which these innovations

It is part of Sizzler’s service development in 2021 that focuses on Build customer confidence and confidence As well as delivering a convenient service And the most impression on customers

Mr. Sukanya Wanichchakwong Executive Chairman, One To One Contacts Public Company Limited Said that over the years One to One Contacts has been committed to developing intelligent food service robots. To help raise the service industry to the next level of Good standards of cleanliness and safety as well as increasing the efficiency of the operations.

With modern technology These innovations will meet the needs of the restaurant’s service and help lighten the complex functions of the store employees. By the function of use of Intelligent food serving robots

“The company has robots for service in terms of service and cleaning tasks. Previously, it was used in hospitals to screen patients for COVID-19 (State Quarantine) and pushed many businesses to adopt robots. ”

Previously, human workers might have been concerned that they would be replaced by traditional work practices. But in fact The role of the robot is to fill the employees with other duties for the better.

On the side of these three robots serving food Are imported from China Because in China has been used to reduce the labor burden If in this region the country that is importing a lot is Singapore To reduce the import of foreign workers Even in the risky condition of COVID-19

For that in Thailand There are only 30 robots in total and it is open for trial use. Because in Thailand there must still be an adjustment in terms of learning the working system The company is an importer and developer of software for each customer group.

Mr. Kasamwanichakwong BD & Marketing Ras Paul Company Limited (RAAS PAL) or Ras Paul He added that the company is an intermediary for importing robots. And develop software to suit each business, which we will evaluate first what each company goals will be used to do.

For example, this robot is imported from PUDUtech. It is one of the company’s partners and has been evaluating the capabilities of this model to be excellent even if selected for Sizzler services.

All three intelligent robots have written software to meet Sizzler’s work: Bring customers to sit, serve food, sing a birthday song. Bring the used dish to storage. The robots will walk in the specified radius and will not collide. Because it will stop and notify the obstacle in front with a user friendly voice, it can reduce conflicts and create anger of customers.

On the side of the cost of the service. This will be a lease for the duration that the customer wants because each robot still needs to write software to suit the job. As well as being new to the purchase and the lack of self-management of all Thai businesses

However, the company is also trying to bring the robot to a number of businesses, in Thailand it will serve food from MK, Sizzler and S&P, among others.

The intelligent food service robot “Nong Spicy Nong Caesar Nong Cheese” is ready to pilot service at the Sizzler restaurant. Siam Center branch is the first

Source

Latest Articles