Reskilling for the future vital in the new normal

As pandemic recovery efforts progress worldwide, they promise to reverse some of the havoc COVID-19 has wreaked on industry and commerce. Reskilling will be a vital element of this rehabilitation, especially for low-income workers in the much-changed labour landscape. In Asia, that landscape has special features—which may considerably affect the region’s development.

Thailand has been hard hit—but remains resilient

COVID-19 has resulted in fundamental changes in consumer and business behaviour—shifts that McKinsey Global Institute (MGI) analysis suggests will dominate the global economy for the next decade. The pandemic has had a particularly damaging effect on occupations requiring high levels of physical proximity, with consequences for low-wage workers such as waiters, shop clerks, hotel receptionists…