The chief business and medical affairs officer of the Philippine-based online healthcare aggregator app discusses the importance of empathy in impacting one’s productivity and success at work
Having the brains and perseverance doesn’t always enable one to succeed in the healthcare industry. Although they are important qualities, having a heart is also essential.
“There is a misconception that in a technical world, expertise and strength are the only things you need to succeed; and that there is no room to be kind,” says Chelsea Elizabeth Samson, the chief business and medical affairs officer of KonsultaMD, a Philippine-based healthcare aggregator app that offers online consultations, medicine delivery and clinic and diagnostic booking. “On the contrary, while technical skills will get you through the door, soft skills are what will take you forward.
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